If your items arrive damaged, please retain all of the original packing materials and contact me immediately. We cannot accept items that have been damaged, altered, or worn.
Sizing charts are provided for all garments prior to ordering; please review all sizing information carefully prior to placing your order. If you receive an item that is improperly sized, the item can be replaced with the following conditions:
- The original item can be exchanged for an item of the correct size; we do not accept returns for improperly sized garments.
- The recipient is responsible for any shipping fees to deliver the new item.
If you are ordering from outside the United States, your order may be subject to additional fees imposed by your local government’s customs office. These fees are imposed by your local customs office and are not in any way related to KaiOnyx.com.